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Case Study

How Contxt helped a research organization spot referral risks and find hard-to-recruit candidates

Large clinical research organization
Clinical trial recruitment
Contxt
A research organization added prescription and medical data to its recruitment records for a fuller view of each candidate.

Challenge: Self-reported health histories cost the organization twice

A large clinical research organization had a database of nearly 2,000 people interested in participating in research, but the health histories in it were largely self-reported. This meant eligibility was only as accurate as a respondent’s ability to remember past diagnoses, recall the medications they took, and report history that affected matching.

That created two problems.

Sending the wrong candidates to sites

The first, and more immediate, was the risk of sending ineligible candidates to study sites. A respondent could look like a match on paper and be referred, only to be ruled out during site screening. That wasted site time, discouraged the candidate, and added avoidable recruitment costs.

Missing the right candidates for the next study

The second was missed opportunity. Willing participants are among the hardest parts of a trial to find, so a database like this is valuable. Someone who doesn’t fit one study may fit another, especially for a hard-to-recruit condition. When a new study opened, the database should have been the organization’s first stop, but only if the information in it was complete.

Solution: Prescription and medical data fill in what self-reports leave out

The organization worked with Contxt, by Milliman IntelliScript, on a retrospective analysis of 1,996 respondent records, adding longitudinal prescription and medical data to self-reported histories. Data came back for about 95% of the records.

Catching gaps before referral

Contxt flagged records where a respondent’s prescription or medical history didn’t line up with what they had reported, such as someone who said they didn’t have a condition while their data suggested otherwise. Those flags tell coordinators which histories to confirm before a candidate is sent to a site, not after.

Finding candidates already on file

Contxt also identified patterns pointing to diagnoses, treatments, and conditions that didn’t appear in the recruitment records. That gave the organization a way to search its database for more than what respondents had reported, including conditions that are hard to recruit for.

Results: A clearer view of who to refer and who to call next

Broader coverage

Prescription or medical data returned for about 95% of the 1,996 records reviewed.

Gaps to catch before referral

Nearly 300 records (about 15%) where respondents reported not having a condition, but their prescription or medical history suggested otherwise.

Leads for future studies

More than 520 condition signals missing from the recruitment records.

Signals tied to hard-to-recruit conditions, including heart valve disorders and schizophrenia.

Quantified Benefits

~95% of records returned with prescription or medical data

~15% of records flagged to verify before referral

520+ condition signals missing from recruitment records

How Contxt fits with your existing process

Contxt runs alongside a research team’s existing workflow rather than replacing it. With basic participant information and HIPAA authorization, it returns years of structured medical and prescription history in seconds, for new respondents or for records already in a database. Setup takes two weeks or less.

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Look beyond self-reported history

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