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Frequently Asked Questions

How do I get a copy of my consumer report?

Individuals can request a copy of their consumer report by contacting Milliman IntelliScript. A consumer report will exist only if the individual authorized the release of his/her records to an insurance company and that insurance company submitted an authorized request to Milliman IntelliScript. Otherwise, Milliman IntelliScript will have no report/information. In some cases, no electronic medical data is found for the individual so the "report" would be blank. Click here to request a copy of your report.

Where does Milliman IntelliScript get its information?

Once Milliman IntelliScript receives an authorized request from your insurance company, we get our information from Pharmacy Benefit Managers, pharmacies and health insurance companies. Pharmacy Benefit Managers work with health insurance companies and pharmacies. They are companies that administer prescription drug programs and are primarily responsible for processing and paying prescription drug claims.

How is Milliman IntelliScript able to provide my consumer information?

When you applied for insurance, you signed a form authorizing your medical information to be released to your insurance company for the purposes of reviewing your application. Milliman IntelliScript does not gather any information without your HIPAA compliant authorization in place. You can obtain a copy of your authorization from your insurance company. The insurance company you authorized to receive your information is the only recipient of your medical information.

How does Milliman IntelliScript protect my privacy?

IntelliScript gathers your personal health record only after you have signed an authorization. We handle your records securely and in accordance with HIPAA privacy rules. We only gather your information with your permission at the time of your application. We promptly and securely deliver your data to your insurance company. This data is only accessible by your insurance company to process your insurance application.

How does Milliman IntelliScript improve the insurance application process?

IntelliScript may make the insurance application process easier by avoiding the hassles traditionally associated with underwriting. You may be able to avoid paramedical exams that include blood tests, urine samples, blood pressure assessments and other screening procedures. By streamlining the process, IntelliScript expedites your application so you may be able to get the protection you need faster.

How is the use of your electronic data regulated?

Milliman IntelliScript operates in accordance with HIPAA, the Fair Credit Reporting Act (FCRA), and all other applicable laws and regulations. HIPAA protects individuals’ privacy in an era of digital communications. If you would like to receive a copy of your rights under the FCRA, then please click here.

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